Cookie Policy

Cookie Policy

Last updated: 26 August 2026

1. About this Cookie Policy

This Cookie Policy explains how LDP Retail Limited ("we", "us" or "our") uses cookies and similar technologies when you visit lilyphillips.store (the "Website").

It should be read alongside our Privacy Policy, which explains more generally how we collect and use personal information.

2. What Are Cookies?

Cookies are small text files or pieces of information stored on your computer, smartphone, tablet or other device when you visit a website.

Cookies allow websites to recognise a device and can be used for purposes including remembering preferences, keeping products in a shopping basket, maintaining security, measuring website performance and, where permitted, providing advertising.

Similar technologies, including pixels, tags, local storage and software development kits, may perform comparable functions. References to "cookies" in this Policy include these technologies where appropriate.

3. The Types of Cookies We Use

Strictly Necessary Cookies

These cookies are necessary for the Website to operate properly.

They may be used to:

  • maintain your shopping basket;
  • enable checkout;
  • process transactions;
  • remember privacy and cookie choices;
  • maintain security;
  • prevent fraud; and
  • provide functions that you specifically request.

Because these cookies are necessary to provide the Website and services you request, they do not ordinarily require consent.

Functional Cookies

Functional cookies allow the Website to remember choices you make and provide enhanced functionality.

These may include remembering preferences or settings between visits.

Where required by law, these cookies will only be used with your consent.

Analytics and Performance Cookies

Analytics cookies help us understand how visitors use the Website, for example:

  • which pages are visited;
  • how visitors navigate through the Website;
  • whether errors occur;
  • how long visitors spend on particular pages; and
  • how the Website performs.

This information helps us improve the Website and customer experience.

Where required, analytics cookies will not be placed until you have given consent.

Advertising and Marketing Cookies

With your consent, we and our advertising or marketing partners may use cookies or similar technologies to measure marketing campaigns or provide advertising.

Given the intimate nature of the products sold through our Website, we recognise the importance of protecting customers from inappropriate or unexpectedly revealing advertising.

We will seek to configure our marketing technologies responsibly and in accordance with applicable privacy and electronic-marketing laws.

We will not intentionally use information inferred from your purchase of intimate products to categorise you according to sensitive characteristics such as sexual orientation, sex life or health for advertising purposes.

4. First-Party and Third-Party Cookies

Some cookies are set directly by us and are known as first-party cookies.

Others may be set by third parties whose technology or services are incorporated into the Website. These are known as third-party cookies.

Depending upon the technology used on our Website, third parties may include our ecommerce platform, payment providers, analytics providers, advertising platforms and other technology providers.

5. Cookies Used on Our Website

The particular cookies used on the Website will depend upon the technology and services we use.

A current list of cookies, including their provider, purpose and duration, should be available through the Website's cookie-preference tool or cookie banner.

We recommend that this information is generated from a cookie scan of the live Website so that it accurately reflects the cookies and technologies actually in use.

6. Your Cookie Choices

When you first visit the Website, you may be presented with a cookie banner or privacy preference tool.

Except for cookies that are strictly necessary for the Website to function, where required by law we will ask for your consent before placing cookies on your device.

You should be able to:

  • accept optional cookies;
  • reject optional cookies; and
  • manage your preferences by cookie category.

Rejecting optional cookies should not prevent you from using the core shopping and checkout functions of the Website.

7. Changing Your Preferences

You can change or withdraw your cookie consent at any time through the Website's cookie-preference facility.

Withdrawing consent does not affect the lawfulness of any processing carried out before consent was withdrawn.

You can also control cookies through your web browser. Most browsers allow you to view, delete or block cookies.

Please note that blocking strictly necessary cookies through your browser may cause parts of the Website, including the shopping basket or checkout, to stop working correctly.

8. How Long Cookies Last

Cookies may be:

Session cookies, which generally expire when you close your browser; or

Persistent cookies, which remain on your device for a specified period or until you delete them.

The duration of individual cookies will depend upon their purpose and provider. Details should be available through our cookie-preference tool.

9. Changes to this Cookie Policy

We may update this Cookie Policy from time to time, including where we change the technologies or third-party services used by the Website.

The latest version will be published on the Website and the date at the top of this Policy will show when it was last updated.

10. Contact Us

If you have questions about our use of cookies or other tracking technologies, please contact:

LDP Retail Limited
Address: Tramway House Office Services, First Floor, 12A Mill Street, Wantage, Oxfordshire, OX12 9AQ
Email: info@lilyphillips.store

For more information about how we process personal information, please see our Privacy Policy.